Community Ambassador

The Glass Jug is currently accepting applications for our team of Community Ambassadors. If interested, please email a cover letter and resume to emma@glass-jug.com.

We are looking for folks who can work roughly 2-4 days a month representing our brand in the community. We are looking for people who can run our booth at festivals, events in Durham Central Park (right outside our Downtown taproom), and other community-based marketing efforts. We typically have the most shifts available in the spring and fall, with a drop off of events in winter and summer.

A friendly disposition as well as evening and weekend availability are required. Most events are held Thursday-Sunday.

As we work to expand the reach of our house-brewed beer and continue to be active participants in the local beer and food community, we need eager and motivated individuals to take on the task of representing our brand at events across the Triangle.

RESPONSIBILITIES WORKING FESTIVALS:

• Load, transport, and setup display and serving equipment at off-site events

• Serve draft and/or canned beer (quickly and efficiently)

• Engage the community at the festival. Display the Glass Jug’s 5 Core Characteristics & embody our 3 Core Values (details in training)

• Tell the story of The Glass Jug and create excitement about our brand and beers

• Display and sell branded apparel and merchandise

• Troubleshoot basic draft serving issues

• Properly clean and return all event/serving equipment to the brewery

• Follow and properly execute cleaning/sanitation protocols

• Work with event organizers to ensure a smooth setup and breakdown and leave events as clean or cleaner than when arrived

• Organize and lead volunteers that are assisting at larger events

• Other duties as assigned

COMMUNITY-BASED MARKETING:

• Represent The Glass Jug at small tastings held at other local businesses, apartment complexes, and large office buildings. (Includes many of the same elements of serving at a festival, but in a smaller setting with a different vibe. Smaller events usually give you more time to chat with community members while you pour.)

MINIMUM QUALIFICATIONS:

• Age: 21 or older

• Working knowledge and understanding of a wide variety of beer styles

• Proven ability to work in a fast-paced environment

• Positive outlook on life and ability to keep a good vibe, even in stressful situations

• Flexible schedule (evenings and weekends required)

• Ability to lift 60 pounds unassisted and stand for extended periods of time

• Ability to move 160-pound kegs with the assistance of a teammate/hand truck (There WILL be times that you have to get 160-pound kegs in and out of your car. If this is your only hesitation about your ability to fulfill this role, go ahead and apply, and let’s talk about it.)

• Ability to work independently as well as a member of a team

• Valid driver’s license, clean driving record, and access to a vehicle that can transport our event materials and up to two 1/2-bbl kegs

• Excellent communication skills

• Pass background check (please let us know if you anticipate things popping up that you’d like to give us context for to better understand)

PREFERRED EXPERIENCE & QUALIFICATIONS:

• Cicerone Certified Beer Server

• Knowledge of the NC craft beer industry

• Homebrewing or knowledge of the beer-making process

SCHEDULE:

• Night and weekend availability required

• Events come in bunches in the fall and spring, where there may be 1-2/week. In the summer or winter, it could be as few as 1-2/month. We’ll try to fill in slow times with other community events.

EMPLOYEE BENEFITS:

• Competitive hourly pay + tips

• 1 free piece of Glass Jug apparel. Additional apparel can be purchased at cost.

• Professional development opportunities such as off-flavor/sensory analysis trainings and beer style education sessions

• Annual reviews with potential for pay increases. We highly value our employees and work hard to help you grow. Our goal is to provide valuable feedback to help you grow in your profession and to get your feedback on how we can improve as a company.

TO APPLY:

If interested, please email a cover letter that outlines your experience and expresses why you think you would make a great addition to our team, along with your résumé, to emma@glass-jug.com. Applications without a cover letter will be discarded, as we are looking for applicants that display attention to detail and strong communication skills.

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The Glass Jug, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity/expression or genetics. In addition to federal law requirements, The Glass Jug, LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The Glass Jug, LLC expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of The Glass Jug LLC’s employees to perform their job duties may result in discipline up to and including discharge.